Terms of Service

These Terms of Service ("Terms") govern your use of the website flux-data.com and all related services provided by Data Engineering LLC, doing business as Flux Data Consulting ("Company," "we," "us," or "our"). By accessing our website or using our services, you agree to be bound by these Terms.

1. Services

Flux Data Consulting provides data engineering, data architecture, AI system integration, voice AI agent development, and related consulting services. We also operate AI-powered communication tools, including voice agents and SMS-based outreach, on behalf of ourselves and our business clients.

2. Eligibility

You must be at least 18 years of age and capable of forming a binding contract to use our services. By using our services, you represent that you meet these requirements.

3. Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any portion of the website or related systems
• Use the website to transmit malware, spam, or other harmful content
• Reproduce, distribute, or exploit any content from the website without our prior written consent

4. SMS and Communication Services

Consent to Receive Communications

By providing your phone number and opting in, you consent to receive SMS text messages, phone calls (including calls made by AI voice agents), and other communications from us or from services we operate on behalf of our clients. These communications may include:

• Appointment confirmations and reminders
• Service-related notifications
• Promotional offers and updates (with your prior consent)
• Responses to your inquiries

Message Frequency and Costs

• Message frequency varies based on your interactions and the services you use
• Message and data rates may apply depending on your mobile carrier plan
• We are not responsible for any charges incurred from your carrier

Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive SMS messages from that campaign. For assistance, reply HELP or contact info@flux-data.com.

Do-Not-Call

You may request to be placed on our internal do-not-call list at any time by contacting us at info@flux-data.com or by informing our AI voice agent during any call.

5. AI Voice Agent Services

We develop and operate AI-powered voice agents for business communications. When you interact with our AI voice agents:

• The AI agent will identify itself as an AI-powered assistant
• Conversations may be recorded for quality assurance and service improvement
• Information you provide during calls may be shared with the business on whose behalf the AI agent is operating
• You may request to be transferred to a human representative at any time
• AI voice agents are designed to assist with scheduling, information requests, and general inquiries; they do not provide medical, legal, or financial advice

6. Consulting Services

Specific consulting engagements will be governed by separate statements of work or service agreements. These Terms apply generally to your interactions with our website and communications. In the event of a conflict between these Terms and a specific service agreement, the service agreement will control.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Data Engineering LLC or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written permission.

8. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of harmful components. AI voice agents are provided as a communication tool and may not always provide perfectly accurate information; users should verify critical information directly with the business.

9. Limitation of Liability

To the fullest extent permitted by law, Data Engineering LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to damages for loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold harmless Data Engineering LLC, its officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys' fees) arising from your use of our website or services, your violation of these Terms, or your violation of any rights of a third party.

11. Third-Party Services

Our services may integrate with or link to third-party services (e.g., scheduling platforms, CRM systems, communication providers). We are not responsible for the practices or content of third-party services. Your use of such services is subject to their respective terms and privacy policies.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Los Angeles County, California.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Us

If you have questions about these Terms of Service, contact us:

Data Engineering LLC
d/b/a Flux Data Consulting
Email: info@flux-data.com
Website: flux-data.com